We Make Travel Easy
Travel can be complicated, but getting your passport or visa shouldn’t be. For more than 15 years, Swift has helped travelers navigate the process quickly and confidently. Our experienced team guides you through each step, making sure everything is handled correctly so you can focus on your trip, not the paperwork.
People First. Always.
At Swift, our strength is our people. Clients appreciate our small-team approach and our ability to navigate even the most complex travel situations. Every member of our team is a problem solver who understands the urgency and attention to detail that international travel requires.
We see our work as more than a transaction. When you work with Swift, you’re working with a team that takes your travel plans seriously and works hard to get you where you need to go.
Meet Our Team
Rob Lee
Co-Founder & CEO
For Rob, travel has always been about connection between people, places, and possibilities. As Co-Founder and CEO of Swift Passport & Visa Services, he leads business operations, financial strategy, and technology innovation, including the creation of SwiftPass. Drawing from his background as both a world traveler and yoga teacher, Rob approaches leadership with balance and curiosity, helping travelers and teams alike move forward with confidence and ease.
Laurie Lee
Co-Founder
Laurie co-founded Swift Passport & Visa Services in 2007 and helped grow it from a small apartment startup into one of the nation’s most trusted passport and visa expediting services. She built the company’s foundation of integrity, service, and care that continues to guide its success today. Laurie focuses on building partnerships and expanding Swift’s reach within the travel industry. A living kidney donor and producer of the documentary Abundant, she is deeply committed to helping others navigate the transplant and kidney donation process.
Shaina
Shaina
Paul
Paul
Andre
Andre
Jennifer
Jennifer
2007
Swift Founded
Laurie and Rob Lee launch Swift Passport & Visa Services with a simple goal: make the passport and visa process easier for individual and business travelers.
1 of 92012
Chicago Office Opens
Swift opens its office at 1 E. Erie Street in downtown Chicago, allowing customers to visit the office and obtain passport and visa services in-person.
2 of 92014
Corporate Services
More companies begin turning to Swift for help managing employee travel documents, leading the team to expand corporate offerings nationwide.
3 of 92019
Chicago Office Relocation
Swift relocates its Chicago office to a larger space next to the Chinese Consulate to better accommodate clients and a growing team.
4 of 92020
Virtual Mail Service Launch
– When many consulates shut down during the pandemic, Swift created a Virtual Mail Service so customers could safely continue processing passports and visas from home. Today, more than 1,500 customers use the service.
5 of 92022
Expansion to Boston
Swift expands operations to Boston, gaining additional passport appointment capacity and helping more travelers navigate urgent passport needs.
6 of 92022
Expansion to Miami
Swift establishes a presence in Miami to better serve clients throughout Florida. The effort is led by longtime team member, Shaina Flores.
7 of 92024
Washington, D.C. Office Opens
Swift expands to Washington, D.C., giving the team closer access to the many embassies and consulates located in the nation’s capital.
8 of 92026
SwiftPass Platform Launch
Swift introduces SwiftPass, a secure digital platform that helps companies manage passport and visa applications in one centralized system.
9 of 9Did You Know...
At Swift, travel isn’t just part of the job; it’s something our team genuinely loves. A few fun facts about the people behind the work:
Community & Social Responsibility
At Swift, we believe travel is more than getting from one place to another. For many people, a passport represents opportunity, connection, and the ability to move forward in life.
Over the years, our team has helped individuals with complex or unclear documentation situations obtain a U.S. passport for the first time. The process can be confusing and incredibly stressful, but we believe everyone deserves clear guidance and a fair path through it.
Swift is also proud to support Transplant Village, a nonprofit organization that brings together transplant recipients, living donors, and their families through education, awareness, and community.
– Rob & Laurie Lee
How Swift Helps
Whether you’re planning to travel internationally or coordinating travel for an entire organization, Swift makes the entire process more manageable.
For individual travelers, Swift provides clear, personalized guidance through the passport and visa process. From first-time international trips to urgent travel situations, our team helps simplify the paperwork so you can focus on the trip itself.
Swift works with corporations, airlines, and global organizations to handle passport and visa requirements for employees and crews. With dedicated account support and tools like SwiftPass, companies gain better visibility and management tools, reducing overall internal complexity when it comes to managing travel processes.